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Privacy Policy

Privacy Policy

 

PASSION 4 (UK) LTD - PRIVACY POLICY

Arcade Direct is a trading style of Passion 4 (UK) Ltd which also includes our brands Passion4Events and Ignite Dating and will hereby be referred to as “P4UK” in this document. P4UK fully understand peoples concern at parting with information and for this reason we only ask for the minimum information we need to process your enquiry, or order.

WE WILL NOT

- Collect pointless and intrusive data about you.

- Send you any marketing information unless requested. - Sell or pass on to third parties any of your details.

WE WILL

- Only collect information required to facilitate your enquiry.

- Your details will be kept solely for the purpose of your enquiry.

- We will respect your privacy and not disclose any information to third parties outside of P4UK.

TYPES OF PERSONAL INFORMATION WE HOLD & THE SOURCE OFTHIS INFORMATION

- Name, email & contact number from our enquiry form

- Further information including your address / venue address which is either supplied on a contact form or requested with your permission over email.

This data is kept on our password protected CRM system on a locked computer and is only accessible via P4UK employees’ individual accounts.

The appointed Data Protection Officer (DPO) is Mark Jackson who can be contacted on mark@p4uk.co.uk

Any data breaches will be reported to the local authority.

PAYMENTS
When you place an order directly on the website at www.arcadedirect.co.uk via the shopping cart, from the time you actually start to part with confidential information you are doing so on a secure server, encrypted to the highest security level. At no time do we see this information, or store it in any way. If your payment is approved by your card issuer, we simply get confirmation of that fact, with none of your secure details.

You can also choose to pay by faster payment where we will supply you with our details to make the transfer. If your bank details are take from a refund these will be securely disposed off following the payment being made by P4UK.

DATA SECURITY
When we need to store any information we may have collected we always do so securely, using the latest security measures available, which are updated regularly. We take all reasonable steps possible to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage.

We will only store your information for a reasonable length of time, or as long as the law may require us to, before securely disposing of it.

CAN I SEE THE INFORMATION
You are entitled to see the personal information held about you and you may ask us to make any necessary changes or deletions to ensure that it is accurate / kept up to date or removed. If you wish to do this, please contact us at info@arcadedirect.co.uk.

CHANGES TO OUR PRIVACY POLICY
Any changes we might make to our privacy policy in the future will be posted to our websites. You should check the P4UK privacy policy on the website from time to time, to review our current policy.

CONTACT
If you have any questions, or comments you would like to make regarding our privacy policy, or use of the Arcade Direct website, please e-mail us at info@arcadedirect.co.uk

 

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